Miscellaneous

I sent you an email and haven't heard back in a couple days.
Our customer support team works Monday through Friday to answer customer-submitted tickets.  We try and answer emails within 2-3 business days. If you sub...
Fri, 4 Feb, 2022 at 10:39 AM
I sent you a reddit/discord/instagram message, but I haven't heard back? What's going on?
Our official support channel is our email. Reddit, Discord, and Instagram can be unreliable. Always use email to get in touch with us!
Fri, 4 Feb, 2022 at 10:40 AM
Where are you located?
We are located in Rhode Island (RI) in the United States.
Thu, 3 Feb, 2022 at 7:28 AM
I need a copy of my invoice for my order. How do I go about with it?
We ship all packages with an invoice that can be found along with the product. If you need a copy of the invoice, we can email it to you.
Fri, 4 Mar, 2022 at 3:07 PM