- If your package didn't arrive, please send us a ticket. We will check the fulfillment status on our end, and if the package is lost, help guide you through the claims process.
- Contact your shipping provider to check package status. Once we get a clear status, our next steps are to file a claim. For some situations, we file the claim while in others, the claim needs to be filed by the customer. We will provide guidance.
My package never arrived, what do I do? Print
Modified on: Thu, 3 Feb, 2022 at 7:58 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.