CannonKeys, LLC
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Knowledge base
FAQs
Orders
4
Can I change my shipping address?
Can I cancel my order?
Can you edit or change my order?
I placed two orders. Can you combine them and refund shipping?
Shipping / Returns
12
How long will delivery take?
Is the delivery time flexible?
What is your processing time?
What is your return policy?
Can you offer cheaper shipping?
View all 12
Group Buys
4
What is a group buy?
You missed your estimated timeline. What's going on?
Can I get a refund for my Group Buy purchase? I changed my mind.
Can I transfer my GB spot?
Missing / Incorrect Item
0
Product Support
3
What is your Replacement Policy for Group Buy Items
My Carrying Case was damaged. Can you replace it?
Can you help with my aftermarket purchase?
Miscellaneous
4
I sent you an email and haven't heard back in a couple days.
I sent you a reddit/discord/instagram message, but I haven't heard back? What's going on?
Where are you located?
I need a copy of my invoice for my order. How do I go about with it?